Company Overview: Kraken is a leading cryptocurrency exchange that champions the acceleration of cryptocurrency adoption and financial freedom globally. With a decade of dedication, Kraken has grown into a trusted platform offering a suite of products including Kraken Pro, Kraken NFT, and Kraken Futures to a diverse client base.
Company Culture: Kraken is committed to the core values of crypto, focusing on security, client support, and education. As a fully remote company, Kraken employs a diverse workforce from over 60 countries, fostering a culture of inclusivity and innovation.
Work Opportunities: Kraken offers remote roles globally, providing flexibility and the opportunity to work with some of the brightest minds in the cryptocurrency sector. Krakenites are encouraged to grow personally and professionally, contributing to a mission that extends beyond financial transactions.
Role Overview: The Account Manager position at Kraken is crucial for cultivating and maintaining relationships with high net worth individuals and institutional clients across the EMEA region, particularly those who are German-speaking. This role combines expert relationship management with strategic business growth, leveraging a deep understanding of cryptocurrency markets.
Responsibilities:
Build and maintain strong relationships with a diverse portfolio of clients to drive business growth and retention.
Generate leads and expand client base through networking and strategic outreach.
Collaborate with the sales operations team to support client needs across multiple time zones.
Act as a brand ambassador, promoting Kraken’s values and comprehensive product offerings to new and existing clients.
Desired Experience:
Proven experience in client management within the financial or crypto industry.
Strong understanding of advanced trading features and crypto trading systems.
Fluency in English and German, with the ability to engage effectively with high net worth clients and business partners.
Additional Skills: Passion for cryptocurrency and a commitment to continuous learning in the crypto space are essential. Being part of the local crypto community in German-speaking countries is advantageous.
Application Note: Kraken encourages applications from those who are passionate about crypto, even if they do not meet all the listed requirements. The company values diversity and is an equal opportunity employer.
Compensation: Competitive salary and benefits are offered, with the potential for significant growth and advancement within the company, reflecting the strategic importance of the role in Kraken’s expansion efforts.
