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Lead, Business Operations

  • Full Time
  • United States
  • Posted 2 weeks ago

Job description


  • Company Overview: Polygon Labs is a software development company building and developing a network of aggregated blockchains via the AggLayer, secured by Ethereum. As public infrastructure, the AggLayer will bring together user bases and liquidity for any connected chain, leveraging Ethereum as a settlement layer. Polygon Labs has contributed to the core development of several widely-adopted scaling protocols and tools for launching blockchains, including Polygon PoS, Polygon zkEVM, and Polygon Miden, which is in development as well as Polygon CDK.


  • Company Culture: Polygon Labs values a collaborative and innovative work environment. The team is dedicated to driving progress and growth in the blockchain space, with a strong emphasis on trust, inclusivity, and professional development.


  • Work Opportunities: The role of Business Operations Lead offers a unique opportunity to impact every facet of our operations, from business development to finance and human resources. This position is critical in steering the efficiency and effectiveness of our organizational practices.


  • Role Overview: The Business Operations Lead at Polygon Labs will support and optimize operations across multiple teams. Reporting to the Head of Business Operations, this role focuses on enhancing the day-to-day activities of both the leadership and broader teams, ensuring alignment with our strategic objectives.


  • Responsibilities:
    • Spearhead organizational planning alongside various functions to set objectives and key results (OKRs), manage quarterly business reviews (QBRs), and oversee resource planning and hiring.
    • Regularly evaluate and refine business processes to reduce complexity and enhance operational efficiency, including the initiation and scaling of new projects.
    • Continuously assess and improve the utilization of current systems and software, recommending and implementing upgrades or new solutions as needed.
    • Develop and implement strategies to maximize the effectiveness of remote work practices across global operations.
    • Collaborate on leadership development, succession planning, and organizational design to foster a strong leadership pipeline and effective organizational structure.
  • Desired Experience:
    • At least 6 years in project management or strategy and operations, with a proven track record of optimizing business processes.
    • Strong strategic thinking ability, with expertise in solving open-ended problems and improving operational systems.
    • Excellent communication and analytical skills, capable of managing change and influencing decision-making across the organization.
    • Demonstrated ability to execute recommendations and lead projects to successful completion.
    • Familiarity with the blockchain and web3 ecosystem is advantageous, with a keen interest in staying abreast of industry developments.
  • Additional Skills: Exceptional problem-solving skills and the ability to bring clarity to ambiguous situations. A strong sense of curiosity and eagerness to tackle new challenges and learn continuously. Effective stakeholder management skills, with the capacity to negotiate and maintain robust relationships across all levels of the organization.
  • Application Note: Polygon Labs encourages candidates who are passionate about blockchain security to apply, even if they do not meet every criterion listed.
  • Compensation: The position offers competitive compensation and benefits, reflecting our commitment to attracting and retaining top talent in the industry.



Job overview​

Data posted

2 weeks ago


United States



Employment Type

Full Time

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